No order which has been accepted by Appetitus Ltd may be cancelled by the Customer outside of 4 working days of the date of the Appetitus Sales Order confirming the Customer order except with the agreement of Appetitus Ltd and on terms that the Customer shall indemnify Appetitus Ltd in full against all loss arising to and expenses incurred by Appetitus Ltd because of the cancellation. This can be the full amount of the sales order plus administration costs. Any amounts due will be payable 14 days from the date of cancellation. The amount of any indemnity to be determined at the sole discretion of Appetitus. This clause will apply in circumstances where the Customer has placed an order and failed to respond to requests from Appetitus to confirm details for delivery and/ or payment of goods. Such circumstances being deemed to be cancellation.
There is no minimum order amount. Minimum order for free delivery is £200. For orders under £200 the delivery charge is £10. Mainland UK only. Scottish Highlands/ Islands, Channel Islands and Northern Ireland – surcharge applies.
All prices are excluding VAT where applicable. We endeavour to hold our prices for the duration of the list period but they may change at any time without notice including for currency or duty rate fluctuation. Appetitus Ltd reserves the right to pass onto the customer any price increase between the date of an order for and the date of delivery of goods.
If you do not have an account with Appetitus Ltd payment must be made before the goods are dispatched, or if agreed, on receipt of the goods. For account customers payment terms are 30 days from dispatch of goods. Payment can be made via bank transfer or credit card (subject to surcharge). We do not accept cheques. Failure to pay by the due date can result in an additional administration charge. Goods will not be dispatched if the account is not held up to date.
All goods remain the property of Appetitus Ltd until paid for in full but the property risk will pass to the customer on delivery to them.
Any shortages or damages must be notified on the delivery note or reported within 4 working days of delivery. Anything reported outside this time frame will not be accepted.
Distance Selling Directive
We only sell to or ship to the United Kingdom. For regulatory reasons we do not sell to or ship to the EU
Events beyond the control of Appetitus Ltd
Every effort will be made to carry out the contract but its performance is subject to cancellation or variation as may be necessary as a result of an Act of God, War, Strike, Lockout, Labour, Dispute, Fire, Flood, Drought, Supplier issues (including their ability to obtain materials or their price increases), Border or Customs issues, epidemic or pandemic or other cause beyond the control of Appetitus Ltd. Appetitus Ltd shall have no liability of any kind to any person or party arising from such events.
Acceptance of Terms & Conditions
These Terms and Conditions (until amended by Appetitus) are binding on the Customer in respect of all purchases from Appetitus occurring after the receipt of any correspondence, sales order confirmation or invoice from Appetitus with these Terms and Conditions attached.